Privacy Policy for the EPOS AMPLIFY Reward Program

At EPOS Group A/S, we respect and protect the privacy of our users, and we are dedicated to being as transparent as possible regarding the use of your personal data. This Privacy Policy explains how we collect and use your personal data when you visit our website (www.eposrewards.com) and when you sign up for the EPOS AMPLIFY Reward Program (the ‘programme’).

We may change this Privacy Policy from time to time, so please check back when you use this site to make sure that you have seen the most recent version.

Who we are
This website is owned by EPOS Group A/S, Industriparken 27, 2750  Ballerup, Denmark, and EPOS Group A/S is the data controller. 
The contact details for the Data Protection Officer are:
Phone: +45 5618 0000
E-mail: privacy@demant.com

This website and the programme is administered by Corporate Rewards Limited (the ‘programme administrator’). Personal information made available by you in connection with the programme is shared with the programme administrator for the purpose of administration of the programme, fulfilment of rewards orders placed by you, communication regarding the programme etc.

Personal data we collect and use
Personal data is collected and processed when you visit this website and cookies are placed on your computer, when you submit it through this website, or when you telephone us or correspond with us by means other than through this website, and is used for the execution of the contract of services. Your name, email address, job title, and home address (if entered for reward delivery), and the name and address of your employer, will be used to create a user account and enable us to provide you with the programme services. Personal data will only be used to fulfil the specific purposes of the programme and associated activities, including but not limited to points banking account management, fulfilment of rewards and communications. 

What do we do with your information?
We may use information about you only for any of the following purposes:

  • To register you on our website and to administer the programme website and services;
  •  For assessment and analysis of the programme performance; 
  • To enable us to monitor, review and improve the products and services which we offer; and
  •  For internal statistical user reporting.

We will never share your personal information with any other third party, unless we have informed you of the need to do so. 

How do we collect that information?
We collect information about you using various methods including:

  • When you submit it through this website;
  • When you visit this website and cookies are placed on your computer (please see our cookie policy here for further information); and
  •  When you telephone us or correspond with us by means other than through this website.

We may combine information that we collect about you through this website with information that you provide to us by other means. 

How long do we keep your personal information for?
We will retain your personal information for the period that you are registered with this programme.  Should you leave the programme before it closes, your personal information will be removed after 30 days, otherwise it will be retained for 6 months from the end of the programme to enable an orderly closure of the programme. Your order transactional data will be retained for a period not exceeding 2 years following the closure of the programme to enable the on-going management of order support, issues and warranties.  Thereafter, your personal information and data will be irretrievably deleted.
We will retain personal data essential for legal or regulatory purposes for the duration of the relevant requirements.

To whom do we disclose your information?
We will not disclose to any third parties, personal information which relates to you without your prior consent, except:

  • To the programme administrator as defined above;
  • Where it is necessary to enable any of our or the programme administrator’s staff, employees, agents, contractors, suppliers or commercial partners to provide a service to us or to perform a function on our behalf (including fulfilling orders for products or services, supplying products or services that the programme administrator provides on behalf of us and as part of this programme); or 
  • Where we have justifiable reason to consider disclosure of your information to other businesses, financial organisations or law enforcement agencies to be necessary or desirable with a view to the prevention or detection of fraud, or if we are required to or are permitted to by law.

Your information will be stored and processed within the EU. In the event that any of the above involve the transfer of your personal information to a country outside of the EU, or to a non-EU-approved country, we will implement appropriate technical and organizational measures in such a manner that processing will meet the requirements of the relevant data protection laws, and the transfer will be based on the EU Commission’s standard contractual clauses, which the EU Commission finds provide adequate guarantees for the protection of privacy, basic rights and liberties, as well as for exercising the associated rights. 

What rights do you have?
You have the following rights: 

  • The right to be informed. This Privacy Policy meets those rights;
  • The right of access. You have the right to access the personal data that we hold about you;
  • The right of rectification. You have the right to inform us of any changes to your personal information if it is inaccurate or incomplete;
  • The right of erasure. You have the right to request the deletion or removal of personal data where there is no compelling reason for its continued processing;
  • The right to restrict processing. You can request that we continue to store your personal data, but not to further process it;
  • The right to data portability; and
  • The right to object. You have the right to object to processing on legitimate interests.

To exercise any of these rights, to opt-out of this programme, or in the event of a complaint, please contact the programme administrator, 360 Insights Europe, 3a Tournament Court, Tournament Fields, Warwick, CV34 6LG, or email DPO@corporaterewards.co.uk. The programme administrator will verify your identity and will not be able to provide information to you until the programme administrator is satisfied that you have a right to this information. Any information will be provided to you within 30 days unless in exceptional situations where we may advise you of an extension of up to 60 days.
If you, however, are still not satisfied with the way we use your personal data, you have the right to lodge a complaint with a supervisory authority. You can contact the Danish Data Protection Agency (Datatilsynet) by using the following contact information:

Datatilsynet
Jacobsens Vej 35
2500 Valby
Tel: (+45) 33 19 32 00
E-mail: dt@datatilsynet.dk

Third party websites
This website may contain links to websites of other companies and organizations. This Privacy Policy does not apply to such third-party sites, and we suggest that you contact those third-party sites directly for information on their data collection and distribution policies.